Frequently Asked Questions
No! You can always check out as a guest, but creating an account will allow you to check out faster and track and manage.
Absolutely! We welcome all customers who are looking for an elevated gifting experience.
Yes, we provide a multi-address shipping service, allowing you to send gifts to multiple recipients in one order. Simply upload a list of addresses, and we’ll take care of the rest.
Absolutely. For large corporate orders, we offer special pricing and discounts based on quantity. Please contact our sales team for more details on bulk order pricing.
Yes, you can find it here.
We prioritize your privacy and data security. All transactions are processed through secure, encrypted channels, and we comply with all relevant data privacy regulations (GDPR, CCPA). Your corporate and personal information will never be shared without your consent.
You may add company branding and design to any customizable gift, however some products themselves cannot be imprinted, just ribbon and gift tags.
Yes! We custom source and can work with you for any need or product - even if you don’t see it in our marketplace.
MOQ stands for Minimum Order Quantity. Each seller indicated the MOQ required on every product page, as well as any price breaks for volume. MOQ does not mean you must ship every unit at once. Our on-demand program program enables you to ship individual units as-needed.
Yes! We offer four product sample options: 1) A digital PDF mock-up, customized with your logo and artwork (email delivery). 2) Customized product with your logo and artwork. 3) Product customized with sample company logo and artwork. 4) Generic sample, no customization.
Most sellers offer screen printing. Additional printing methods may be available from some sellers.
We include a personalized greeting message for free, but you may wish to add personalized cards and handwritten notes with your gifts.
Customizing a product with your own design or branding requires a one-time set up fee, which varies by product.
Customized products require an additional 7-9 business days for design approval, processing and production, depending on quantity. Additional lead time applies to handwritten notes. In your Cart, you'll se an estimated arrival date options inclusive of this additional customization time.
Yes, each item in our marketplace indicates pricing tiers for various order quantities. Corporate clients using our gifting platform may be eligible for additional discounts. Contact us for more info.
Yes! Our multiple address checkout feature makes it fast and easy. Simply upload a list of addresses, and we’ll take care of the rest.
Shipping carriers include UPS, UPS-MI, USPS and FedEx. Carrier selection and shipping methods available depend on the specific order requirements of any given product (e.g. fresh food requires overnight shipping).
You may use your own shipping account by providing your account number in the customization process.
We're a multi-seller marketplace, and shipping costs and delivery methods vary by seller and their location. You may preview shipping costs on a product page by entering your destination zipcode. For multiple recipients, tax and shipping costs will be calculated in Checkout after you have uploaded your recipients' address information. You will be able to preview these costs before submitting your order. Senders pay all tax and shipping costs.
No, gift prices are not shown to recipients.
The purpose is to streamline the process of sending personalized birthday and anniversary gifts to contacts without manual intervention, ensuring timely and consistent delivery.